how to report a missing item on doordash

How To Report A Missing Item On Doordash

If you are a DoorDash customer and you believe that you are missing an item from your order, please contact DoorDash customer service as soon as possible. When you contact customer service, please be sure to have your order number and the name of the restaurant ready so that they can look into the matter for you.

6 Steps to Report A Missing Item On Doordash

If you’re missing an item from your order, the first step is to check your order history in the app to make sure that the item was included in your order. If you don’t see the item in your order history, it’s possible that the item was never added to your order. If you’re certain that the item was included in your order, please contact the restaurant directly to inquire about the missing item. The restaurant may be able to provide you with a replacement for the missing item. If you’re unable to resolve the issue with the restaurant, please reach out to DoorDash customer service for assistance.

If you are a DoorDash customer and you have a missing item from your order, it is important to report it to DoorDash as soon as possible. By doing so, you will help DoorDash to improve their service and ensure that future customers do not have the same issue. Additionally, reporting a missing item will also help DoorDash to refund your money or provide you with a replacement item.

Step 1: Log In To Your Doordash Account

If you’re missing an item from your Doordash order, the first step is to log in to your account. From there, you can view your order history and find the specific order in question. Once you’ve located the order, you can click on the “Report a Problem” link to begin the process of reporting the missing item.

Step 2: Go To The ‘Order History’ Tab

If you’re missing an item from your DoorDash order, go to the “Order History” tab in the DoorDash app. From there, you can select the order in question and report that an item is missing.

Step 3: Find The Order That The Item Was Missing From

The “Find the order that the item was missing from” step of how to report a missing item on DoorDash is simple: just open up the order in the DoorDash app and look for the “Missing Item” button. Tap it, and then select the item that was missing from the order.

Step 4: Click On The Order Number

If an order is missing an item, click on the order number to report it.

Step 5: Scroll Down To The Bottom Of The Page And Click On ‘Report A Missing Item’

If an item is missing from your order, you can report it to DoorDash by scrolling to the bottom of the page and clicking on “report a missing item.”

Step 6: In The Popup Box, Fill Out The Information And Click ‘Submit’

In the popup box, fill out the information about the missing item and click ‘submit’. This will send a report to Doordash and they will look into the issue.


Frequently Asked Questions

Can I Get A Refund On Doordash For Missing Items?

If an order is missing items, a customer can reach out to DoorDash Support for a refund.

Does Doordash Give Full Refunds?

DoorDash does not give full refunds. In most cases, DoorDash will refund the cost of the food minus a service fee.


In Closing

To report a missing item on DoorDash, you can call their customer service line at 1-800-971-6851. You can also reach out to them on their website or social media channels.

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *