how to get refund on deliveroo

How To Get Refund On Deliveroo

If you’re not happy with your Deliveroo order, you can get in touch with the restaurant directly to try and resolve the issue. If you’re still not satisfied, you can contact Deliveroo customer service within 14 days of placing your order to request a refund.

How To Get Refund On Deliveroo

If you’re not happy with your order from Deliveroo, you can contact them to request a refund. To do this, you’ll need to log in to your account on their website and select the ‘Contact Us’ option. From here, you’ll be able to choose the ‘Request a refund’ option and fill out the form. Once you’ve submitted this, Deliveroo will review your request and get back to you with a decision.

It is important to learn how to get a refund on Deliveroo in case there is an issue with an order. This can help ensure that customers are satisfied with their experience and that they do not have to wait for a long time for their food. Additionally, it can help the company keep its reputation intact.

  • If you are not happy with your order, please contact deliveroo customer service within 24 hours of receiving your order
  • When contacting customer service, please have your order number ready
  • Deliveroo will then investigate your complaint and if they find that the restaurant is at fault, they will issue a refund
  • Please note that deliveroo can only issue refunds for orders that are £10 or less

Frequently Asked Questions

Can I Get My Money Back From Deliveroo?

There is no guarantee that you will be able to get your money back from Deliveroo if you are not satisfied with the food or service. However, it is worth contacting Deliveroo directly to see if they are willing to refund your order.

How Do I Dispute On Deliveroo?

If you are unhappy with your order from Deliveroo, you can dispute the order by contacting Deliveroo customer service.

How Do I Claim A Refund On Deliveroo?

You can claim a refund on Deliveroo by reaching out to the Deliveroo customer service team. They will be able to help you process your refund.


There are a few ways to get a refund on Deliveroo. First, if you have not yet placed an order, you can cancel your order before it is placed and receive a full refund. Second, if you have already received your order but are not satisfied with it, you can contact Deliveroo customer service and request a refund. Finally, if you have used a voucher or promo code to get a discount on your order, make sure to contact Deliveroo customer service after placing your order to ask for the difference in price to be refunded.

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