Having your food delivered to the wrong address is always a frustrating experience, especially if it was a meal you were looking forward to. If you use DoorDash for delivery, then there’s good news changing the address can be done quickly and easily right from your account.
In this post, we’ll show you how to do just that so that you never have to worry about having your order sent to an incorrect location again. No matter why or when you need to change the shipping destination on your next DoorDash order, our detailed guide has all the information needed to make sure it arrives safe and sound at its intended destination.
Can You Change the Address of a DoorDash Order After It’s Placed?
You’re probably wondering whether or not you can change the address of your DoorDash order after it’s been placed. The short answer is yes, you can, but I wouldn’t recommend it. Changing the address after your order is picked up could lead to a delay in your food’s arrival. The dasher may not even receive a notification of the address change, leaving them to look for a delivery address that no longer exists.
If you’re outside the delivery area and use an address within it, and then switch it to your actual address, you risk not getting your food at all. This means that your order will likely get cancelled, and you may have to fight with support to get your money back. It’s best to double-check your address before placing your order to avoid any problems.
Steps to Change Delivery Address On Doordash
Changing your delivery address on DoorDash is a simple process that can be done through either the website or mobile app. Here’s how to do it:
Log Into Your DoorDash Account
Start by logging into your DoorDash account. This can be done on both the DoorDash website and the mobile app.
Access Account Settings:
- On the website, locate your account icon in the upper left-hand corner of the screen and click on it.
- On the mobile app, tap on the Account tab.
Navigate to Addresses:
- After accessing your account settings, click or tap on the “Addresses” tab. Here, you will see your current delivery address(es).
Managing Delivery Addresses:
- To add a new address, click on “Add New Address” and enter the new details. For mobile app users, you can also enter the address in the “Search for a new address” field and select the appropriate one from the results. Remember to include any apartment number or suite and delivery instructions.
- To delete an address, click on the “X” next to the address you want to remove. Note that the default address cannot be deleted until you set another address as your default.
- To edit an address, you need to delete the existing one and add a new address with the updated information.
- After making your changes, don’t forget to save them to update your account information.
Changing Delivery Address for an Active Order
If you have an active delivery, go to the order tracker screen and click on the Help option.
- Select the Change Addresses tab and choose an address from your list of saved addresses.
- If the desired address is not listed, you can enter a new address by clicking the Enter Address button (available only in the mobile app).
- Note that if your new address is not within the delivery range of the restaurant, it will be greyed out and unavailable for selection.
By following these steps, you can easily manage and update your delivery addresses on DoorDash, ensuring that your orders are delivered to the right location every time.
What If Doordash Has The Wrong Address?
If DoorDash has the wrong address, there are steps you can take to correct it, depending on the status of your order:
Before Placing an Order
- Update Your Address: If you haven’t placed an order yet, simply follow the steps mentioned earlier to update your delivery address in your account settings. This involves logging into your DoorDash account, going to the “Addresses” section, and either adding a new address or editing/deleting the incorrect one.
After Placing an Order but Before Delivery
- Change the Address for an Active Order: If you’ve already placed an order but it hasn’t been delivered yet, you can try to change the delivery address through the app:
- Go to the order tracker screen in the DoorDash app.
- Click on the “Help” option.
- Choose “Change Addresses” and select a new address from your saved addresses. If the new address is not listed, use the “Enter Address” option to add it.
- Note: The ability to change the address is subject to the new address being within the delivery range of the restaurant.
If the Order is Already in the Delivery Process
- Contact DoorDash or the Delivery Driver: If the order is already out for delivery, your best option is to immediately contact DoorDash support or communicate with the delivery driver (if you have their contact information). Explain the situation and provide the correct address. Keep in mind that if the new address is outside the original delivery area, there might be limitations to this change.
Address Errors Discovered After Delivery
- Contact Customer Support: If you only realize the address was wrong after the delivery is completed, contact DoorDash customer support. While they won’t be able to redeliver the order, they may offer compensation or a refund depending on the situation.
Remember, the sooner you notice and correct the address error, the more likely it can be resolved smoothly. It’s always a good practice to double-check your delivery address before finalizing any order.
How Do I Find My Delivery Address On Doordash?
To find your delivery address on DoorDash, you can quickly access it through your account on the website or mobile app:
- Log into your DoorDash account: Whether on the website or the app, sign in to view your account details.
- Navigate to Addresses: Click on your account icon and select the “Addresses” tab. Here, you’ll see your default delivery address along with any other saved addresses.
- View and Manage Addresses: This section allows you to review, edit, or add new delivery locations as needed.
By following these simple steps, you can easily change your delivery address on DoorDash, ensuring that your food arrives at the correct location. Always make sure to review your order details before submitting to ensure that all information is accurate and up-to-date. If you encounter any issues or need additional assistance, don’t hesitate to reach out to the DoorDash support team for further help.